Privacy Policy

1. Introduction

Operate IQ, a product of Tradiva Foods Pvt Ltd ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and the Operate IQ restaurant operations platform.

2. Information We Collect

We collect information you provide directly and information generated through your use of the platform, including:

• Contact details such as your name, email address, phone number, and restaurant or company name.
• Operational data you enter, including checklists, inventory records, cost figures, and staff schedules.
• Usage and device information collected automatically to improve performance and security.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the platform and website.
• Respond to your inquiries and provide customer support.
• Improve, personalize, and expand our services.
• Communicate with you about updates, security alerts, and administrative messages.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform, or where required by law. All providers are bound by confidentiality obligations.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.